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Our network in Italy

Crédit Agricole CIB in Italy offers a broad range of banking, ranging from financing to hedging, investment products and advisory, to large Italian companies, financial institutions and public sector entities. The local office in Italy is particularly strong on structured finance and fixed income.

Key figures

  • 1 location

  • 40 years of presence in Italy

FINANCING AND BANKING SOLUTIONS

Crédit Agricole CIB in Italy focuses on financing, hedging, investment products and advisory to its clients. The local office has a strong expertise in structured finance and fixed income. Its solid and well-recognised Milan-based teams are close to the clients.

INTERNATIONAL SOLUTIONS FOR CRÉDIT AGRICOLE MID-CAP CLIENTS

Located in Milan, the Crédit Agricole Group International Business Solutions Italy assists Crédit Agricole's mid-cap corporate clients with their international operations, by providing expertise on the local environment as well as by securing access to a wide spectrum of banking services abroad. 

For more information, please visit our International Business Portal Will open in a new tab .

History and organisation

Crédit Agricole CIB’s solid and well-recognised Milan-based teams are close to their clients. The teams provide a foundation for establishing long term relationships, far from the “hit and run” approach of some other banks. They work as part of global product lines, which guarantees access to state of the art solutions and international reach. 

The local office handles large and complex transactions and facilitates product integration, and is backed by strong risk, legal, compliance, tax and accounting teams creating a safe and sound environment. 

TRANSPARENCY

This section contains the main information documents provided for by the rules on the transparency of banking and financial transactions and services (Supervisory Regulations of 29 July 2009 “Transparency of banking and financial transactions and services. Correctness of relationships between intermediaries and customers”).
  
 

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    DisclaimerDisclaimer
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    Information SheetsInformation Sheets
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    Practical guidesPractical guides ZIP 03 Nov (1.91 MB)

CLAIMS AND ALTERNATIVE DISPUTE RESOLUTION ORGANISATIONS

With reference to the claims which pertains Credit Agricole Italia SpA’s activity, please use the following email addresses: reclami@credit-agricole.it and/or reclami@pec.credit-agricole.it

For claims related to Crédit Agricole Corporate and Investment Bank activity, Crédit Agricole CIB Customer may contact in writing the Complaints Crédit Agricole CIB Office by:

Said e-mail addresses pertain only and solely to Crédit Agricole CIB’s activities.

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    Claims Office and ProcedureClaims Office and Procedure
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    Practical guides/RegulationPractical guides/Regulation ZIP 03 Nov (12.59 MB)

REPORTING ON CLAIMS HANDLING ACTIVITIES

In accordance with the provisions of Bank of Italy regulations on " Transparency of banking and financial transactions and services. Correctness of relationships between intermediaries and customers", the report on claims received relating to banking and financial services, and any of our corrective measures, is provided below.

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    Reportings on claims handling activities 2021Reportings on claims handling activities 2021
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    Reportings on claims handling activities 2022Reportings on claims handling activities 2022
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    Reportings on claims handling activities 2023Reportings on claims handling activities 2023

Our office in Italy

Consult and downloadthe documentation

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    Informativa Precontrattuale - DisclaimerInformativa Precontrattuale - Disclaimer
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    Informativa Precontrattuale - Fogli…Informativa Precontrattuale - Fogli informativi
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    Informativa Precontrattuale - Guide PraticheInformativa Precontrattuale - Guide Pratiche ZIP 15 Jul (1.92 MB)
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    Reclami ed risoluzioni stragiudiziali delle…Reclami ed risoluzioni stragiudiziali delle controversie - Ufficio Reclami e Procedura
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    Reclami ed risoluzioni stragiudiziali delle…Reclami ed risoluzioni stragiudiziali delle controversie - Guide Pratiche / Regolamenti
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