Accessibility statement

Crédit Agricole CIB undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005. 

To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up. 

This declaration of accessibility applies to Crédit Agricole CIB Will open in a new tab

COMPLIANCE STATUS

The Crédit Agricole CIB website is partially compliant with RGAA 4.1 due to the non-conformities or deviations listed below. 

TEST RESULTS

The compliance audit carried out by the company Ipedis Will open in a new tab reveals that 79.22% of the criteria of the RGAA, version 4.1, are respected on the audited pages, as :

  • 61 compliant criteria
  • 16 non-compliant criteria
  • 29 non-applicable criteria
     

NON-ACCESSIBLE CONTENT

Non-compliance

  • [MULTIMEDIA] Some time-based media have no synchronized text transcription or audio description
  • [MULTIMEDIA] Some time-based media have synchronized subtitles but some information is not returned to users
  • [LINKS] Some links do not allow users to understand their nature and destination
  • [SCRIPTS] Some interface components are not compatible with assistive technologies
  • [SCRIPTS] Certain interface components cannot be controlled by the keyboard and by any pointing system
  • [MANDATORY ELEMENTS] Certain semantic tags are diverted from their use for presentation purposes
  • [PRESENTATION OF INFORMATION] Style sheets are only used for the presentation of information
  • [PRESENTATION OF INFORMATION] Some information is only given by shape, size or position
  • [FORMS] Some labels are not correctly associated with their respective form field
  • [FORMS] Some wording is not relevant
  • [FORMS] Some labels are not attached to their respective form fields
  • [FORMS] The information entry control is not done in a relevant manner
  • [NAVIGATION] Certain additional content appearing when hovering, focusing or activating an interface component cannot be accessed using the keyboard
  • [CONSULTATION] Each office document for download does not have an accessible version
     

Derogations for disproportionate burdens

No derogation identified 

Content not subject to the obligation of accessibility

No exemption identified 

ESTABLISHMENT OF THIS DECLARATION OF ACCESSIBILITY

This statement was made on 02 / 11 /2023. 
 

Technologies used for the website developement

  • HTML5 
  • CSS 
  • JavaScript 

Environnement de test

Les vérifications de restitution de contenus ont été réalisées sur la base de la combinaison fournie par la base de référence du RGAA 4.1, avec les versions suivantes : 

  • Firefox 112, Chrome 117
  • NVDA 2022.3

Tools used to test the site accessibility 

  • Browsers debug tool 
  • Web Developer Toolbar
  • Color Contrast Analyzer
  • Accessible Color Picker
  • Tanaguru Webext

Pages of the site having been the subject of the verification of conformity

FEEDBACK AND CONTACT

If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form. 

Contact the communication department of Crédit Agricole at the following email address: externalcommunications@ca-cib.com Will open in a new tab

CONTACT CHANNELS

This procedure is to be applied in the following case:

You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.