Accessibility statement
Crédit Agricole CIB undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.
To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up.
This declaration of accessibility applies to Crédit Agricole CIB Will open in a new tab
COMPLIANCE STATUS
The Crédit Agricole CIB website is partially compliant with RGAA 4.1 due to the non-conformities or deviations listed below.
TEST RESULTS
The compliance audit carried out by the company Ipedis Will open in a new tab reveals that 79.22% of the criteria of the RGAA, version 4.1, are respected on the audited pages, as :
- 61 compliant criteria
- 16 non-compliant criteria
- 29 non-applicable criteria
NON-ACCESSIBLE CONTENT
Non-compliance
- [MULTIMEDIA] Some time-based media have no synchronized text transcription or audio description
- [MULTIMEDIA] Some time-based media have synchronized subtitles but some information is not returned to users
- [LINKS] Some links do not allow users to understand their nature and destination
- [SCRIPTS] Some interface components are not compatible with assistive technologies
- [SCRIPTS] Certain interface components cannot be controlled by the keyboard and by any pointing system
- [MANDATORY ELEMENTS] Certain semantic tags are diverted from their use for presentation purposes
- [PRESENTATION OF INFORMATION] Style sheets are only used for the presentation of information
- [PRESENTATION OF INFORMATION] Some information is only given by shape, size or position
- [FORMS] Some labels are not correctly associated with their respective form field
- [FORMS] Some wording is not relevant
- [FORMS] Some labels are not attached to their respective form fields
- [FORMS] The information entry control is not done in a relevant manner
- [NAVIGATION] Certain additional content appearing when hovering, focusing or activating an interface component cannot be accessed using the keyboard
- [CONSULTATION] Each office document for download does not have an accessible version
Derogations for disproportionate burdens
No derogation identified
Content not subject to the obligation of accessibility
No exemption identified
ESTABLISHMENT OF THIS DECLARATION OF ACCESSIBILITY
This statement was made on 02 / 11 /2023.
Technologies used for the website developement
- HTML5
- CSS
- JavaScript
Environnement de test
Les vérifications de restitution de contenus ont été réalisées sur la base de la combinaison fournie par la base de référence du RGAA 4.1, avec les versions suivantes :
- Firefox 112, Chrome 117
- NVDA 2022.3
Tools used to test the site accessibility
- Browsers debug tool
- Web Developer Toolbar
- Color Contrast Analyzer
- Accessible Color Picker
- Tanaguru Webext
Pages of the site having been the subject of the verification of conformity
FEEDBACK AND CONTACT
If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.
Contact the communication department of Crédit Agricole at the following email address: externalcommunications@ca-cib.com Will open in a new tab
CONTACT CHANNELS
This procedure is to be applied in the following case:
You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.
- Write a message to the Defender of Rights
- Contact the Advocate's delegate in your region Will open in a new tab
- Send a mail by post (free of charge, do not put a stamp)
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07