The prevention of bribery and corruption

Thanks to the  commitment made by the Bank’s management in this area, the Crédit Agricole Group obtained an ISO 37001 certification in July 2017 for its anti-bribery and corruption management system. Credit Agricole is the first French bank to be awarded this certification. The certification was renewed in August 2019, and again in 2022.

It certifies that bribery and corruption risks have been correctly identified and analysed, and that the programme adopted by Crédit Agricole CIB is designed to limit these risks by implementing international best practices.

The ISO 37001 certification demonstrates Crédit Agricole CIB’s long-standing commitment to business ethics as a core component of its corporate social responsibility policy.
 

The prevention of bribery and corruption at the Crédit Agricole Group is grounded on a zero-tolerance policy and the implementation of effective measures.

The policy is part of the compliance and financial security programmes rolled out since 2004 with a view to

• Ensuring transparency and loyalty towards customers,
• Contributing to the integrity of financial markets,
• Preventing reputational risk and the risks of criminal, administrative and disciplinary sanctions in the areas under its responsibility, and,
• Fighting against money laundering and fraud.

Employees play a key role in prevention of bribery and corruption. They are duty bound to act in a loyal and responsible manner. They are regularly informed through training modules.

If an employee witnesses an attempted or actual act of bribery or corruption, they can notify their manager or the company in a confidential and completely secure manner through the whistleblowing system.