The prevention of bribery and corruption

Crédit Agricole CIB conducts its business ethically and in compliance with applicable laws, including on the prevention of bribery and corruption.

A pillar of our ethical and societal commitment, the anti-corruption measures implemented at Crédit Agricole CIB are notably based on:  

  • A specific governance system for the prevention of bribery and corruption;
  • The mapping of bribery and corruption risks;
  • An anti-corruption Code of conduct;
  • A training and awareness-raising programme for all employees;
  • The strengthening of the protection mechanism for whistleblowers.

A recognised anti-bribery and corruption system

Thanks to the  commitment made by the Bank’s management in this area, the Crédit Agricole Group obtained an ISO 37001 certification in July 2017 for its anti-bribery and corruption management system. Credit Agricole is the first French bank to be awarded this certification. The certification was renewed in August 2019, and again in 2022.

It certifies that bribery and corruption risks have been correctly identified and analysed, and that the programme adopted by Crédit Agricole CIB is designed to limit these risks by implementing international best practices.

The ISO 37001 certification demonstrates Crédit Agricole CIB’s long-standing commitment to business ethics as a core component of its corporate social responsibility policy.

 “This certification is the result of long-standing efforts and reflects the Group’s commitment to place compliance and ethics at the heart of its development. 
In terms of preventing bribery and corruption, the rules apply to everyone at Crédit Agricole CIB – its directors, executive officers and employees – regardless of their position or function. Compliance with these rules requires the support, accountability and commitment of all those in the service of the Group’s integrity. This is in line with our zero-tolerance policy on any breach of professional ethics and any violation of laws and regulations.”

Xavier Musca

Chief Executive Officer of Crédit Agricole CIB

Zero-tolerance policy

The prevention of bribery and corruption at the Crédit Agricole Group is grounded on a zero-tolerance policy and the implementation of effective measures.

The policy is part of the compliance and financial security programmes rolled out since 2004 with a view to

  • Ensuring transparency and loyalty towards customers,
  • Contributing to the integrity of financial markets,
  • Preventing reputational risk and the risks of criminal, administrative and disciplinary sanctions in the areas under its responsibility, and,
  • Fighting against money laundering and fraud.

An active policy on the prevention of corruption risks

Employees play a key role in prevention of bribery and corruption. They are duty bound to act in a loyal and responsible manner. They are regularly informed through training modules.

If an employee witnesses an attempted or actual act of bribery or corruption, they can notify their manager or the company in a confidential and completely secure manner through the whistleblowing system.

Whistleblowing system

The BKMS SYSTEMS platform ensures the confidentiality of the whistle-blower, the facts and the presumed authors.

These pieces of information are encrypted and stocked in a secured independent environment.

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Consult and downloadThe documentation

  • English
    252.2 KB
    Wolfsberg FCCQ QuestionnaireWolfsberg FCCQ Questionnaire
  • English
    4.16 MB
    Group Crédit Agricole's Code of EthicsGroup Crédit Agricole's Code of Ethics
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    301.44 KB
    Code of conductCode of conduct
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    246.52 KB
    Anti-corruption Code of conductAnti-corruption Code of conduct