2022 Activity Report

Supporting the transformation of our organisation

A new work organisation that encourages trust and empowerment

Crédit Agricole CIB signed its remote working agreement in October 2021, establishing hybrid work as a real way of working within the Bank. This agreement is a key step in building new working methods within all Crédit Agricole CIB entities. It offers a more flexible and inclusive framework by making remote working a lever for efficiency and collective performance. The implementation of the remote working agreement is part of the New ways Of Working (NOW) project. This project is a major component of the company’s Human Project, and aims to provide a working environment that encourages cooperation, trust and empowerment, in particular through a hybrid work organisation, redesigned work spaces and new tools and applications to promote cooperation.

The increasingly hybrid nature of work is based on the one hand on remote working, which is currently deployed in all the Bank’s geographical areas, and on the other hand on the reorganisation of work spaces via the Smart Office project. This project aims to redefine our working environment and offer employees the spaces best suited to their activities when they are on site. The Smart Office project is currently deployed in France, Frankfurt, New York, Taipei and London.

921Employees working in Smart Offices

A HUMAN PROJECT BASED ON 6 PERFORMANCE LEVERS

1

SHARING VALUE CREATION

In particular through incentives, benefits and equal pay for men and women

3

SUSTAINABLE EMPLOYABILITY FOR ALL

Through continuous development and a predictive approach to skills

5

COLLECTIVE EMPOWERMENT 

By making employees the ambassadors of the Bank’s values, both internally and externally

2

NEW WAYS OF WORKING 

more agile, using flexibility as a performance lever

4

MUTUAL DEVELOPMENT

Through mentoring, coaching, a feedback culture and by fostering mobility

6

SOCIETAL COMMITMENT

By promoting diversity and social inclusion

We encourage empowerment at all levels of our organisation so that each employee can express his or her potential. Since 2020, we have embarked on an approach involving employees, managers and top management teams to promote the development of authentic leadership and the empowerment of employees. In 2022, we have continued this empowerment approach, which is a key pillar in our Human Project.
Anne-Catherine RopersDeputy General Manager and Global Head of Human Resources