Covid-19: implemented measures to ensure our employees' safety and health and the continuity of our clients' activities

In line with the Crédit Agricole Group, Crédit Agricole CIB has taken specific measures to ensure the safety and health of our employees and the continuity of our client's activities.

Informations liées au coronavirus

Last update: 29th May 2020

In accordance with the French government’s announcements imposing house confinement, Crédit Agricole CIB took specific measures mid-March for its activities in France, in line with the measures of the Crédit Agricole Group. This business continuity plan had also been activated in most of the other locations of the Bank in Europe, the Americas, Asia-Pacific and the Middle East and Africa region.

With the easing of the confinement measures in France as of May 11, a new phase of a gradual and voluntary return of employees to their workplace began, with the objective of:

  • 30% of staff on the premises at 30 June 2020,
  • 50% of staff on the premises at 30 September 2020,
  • And staff rotations between employees working on the premises and those working from home, starting mid-June.


The general principle of a gradual return applies to other locations of the Bank which are easing the confinement measures, the timing of implementation and the percentage of staff working on site and remotely vary from one location to another.

For employees returning to the office premises in France, additional sanitary measures have been put in place, the main ones are the following:

  • Physical distancing: floor markings, spacing out of working positions, lower capacity attendance in the meeting rooms and elevators with appropriate signage,
  • Increased cleaning of office spaces,
  • Delivery of a sanitary kit for all employees arriving on premises containing face masks, sanitising gel and disinfectant spray [with refill capabilities]
  • Obligation to wear a face mask,
  • Specific communications to ensure that employees are aware of the precautionary health measures put in place and the measures related to social distancing (on-line guide, posters, signage etc.),
  • Immediate management by the health department of employees with suspicious symptoms.


Worldwide, all employees’ business trips abroad remain prohibited until further notice, and remote communications solutions are encouraged (telephone, video conference, emails, etc.) whenever possible. Travel may be authorised under specific conditions within a region or at a national level.

Crédit Agricole CIB makes every effort to protect its employees while ensuring the continuity of its activities.

These measures will evolve according to the evolution of the situation of each location.