To deal with the strong growth of its Business Process Outsourcing activity (outsourcing of bank IT and back offices), Crédit Agricole Suisse’s "Crédit Agricole Private Banking Services" division has built a third building on its Vennes site located on the heights above Lausanne. Brought into service this summer and inaugurated on October 15, 2009, by Gilles de Margerie, a member of the Crédit Agricole S.A. Executive Committee, the new building provides space for 200 additional work stations. With 450 employees dedicated to the banking logistics activity, Crédit Agricole Suisse is the fifth-largest employer in the Vaud canton.

The architecture of this new five-storey building is what is known as "classical modern". It provides a remarkable working environment with particular attention paid to energy savings (low-power lighting, thermal windows, computer-regulated solar protection, a gas-condensation furnace and ventilation heat recovery). These efforts have made it possible to meet and even surpass energy-use requirements such as those of the     Minergie ® label.

Crédit Agricole Private Banking Services (CA-PBS) is the IT and Operations service center for the Group’s International Private Banking business line. This means that all the IT development and production activities for the S2i application, including those of its foreign operations in Hong Kong, Singapore and the Bahamas as well as those of Crédit Agricole Luxembourg (the fourth-largest private bank in Luxembourg), have been centralised on the Lausanne operational platform. In addition, the centralisation of the activities of CFM Monaco is currently under way.

CA-PBS is also one of Switzerland’s leading Business Process Outsourcing providers. With some 15 banks outside the Group clients of the platform, it currently has nearly CHF 100 billion in client assets under management.