I joined Crédit Agricole CIB in July 2010 after graduating from Thammsat University (Bangkok) with a Bachelor’s Degree in Business Administration, specialising in finance. As part of the degree, I spent one year on an exchange program in Milan at Bocconi University (Italy). During my studies, I also did an internship as a credit analyst at TMB Bank PCL.

I wanted to participate in interesting and challenging projects and to work in an international environment. This job at Crédit Agricole CIB was a great opportunity as it offered me both aspects I was looking for.

I am a Project Officer, working in the Organisation and Project management department. My missions are to assist the branch management in solving operational issues and improving efficiency in the process. I am currently responsible for organising and maintaining branch procedures, supporting the Bank of Thailand’s reporting automation, ensuring IT security, driving and supporting the management of business continuity plan, and handling ad hoc projects.

I would say that you have to be good at solving problems. Good interpersonal skills are important because you have to liaise closely with many different teams when a problem arises: back office, IT and related functions. General knowledge of accounting, finance, operation management and banking products will help you pick up things faster and perform better.

Everyday varies due to the nature of the project-driven work. The things I do each day are prioritised regarding deadlines.

“All things are difficult before they are easy.”