I previously held the position of MOA analyst at the Global IT & Operations division. I worked on harmonising the back-office, accounting and risk systems (ISIS) of Crédit Agricole CIB’s overseas subsidiaries. As part of this work, I helped to create and roll out Risk modules abroad.

I am currently a ‘banking services’ product manager with the Transaction & Commercial Banking division which involves working on product and service offerings for banks. In this position, I am involved with subjects that are of both strategic and operational interest and work closely with Crédit Agricole S.A.

Thanks to the ISIS project, I had the opportunity to work with risk and back-office teams of Crédit Agricole CIB subsidiaries in Hong Kong, Milan, Madrid, Shanghai, Bangkok, Mumbai, Johannesburg, Prague, Warsaw and Moscow. This made me want to be in direct contact with clients while playing a part at the heart of front-office issues.

The first step involved informing my managers of my desire to change during the annual review, i.e. several months prior to my actual move in order to avoid any surprises and the impression of a hasty decision.

The second stage was the search itself which was very quick. I found the position in less than a month, by consulting the job mobility intranet site.

The third stage was the most challenging. To ensure transparency, I wanted to keep everyone involved in the change continuously informed of my plans. This led me to inform the human resources manager and my direct manager that I wanted to follow through on an offer and to define with them my estimated departure date. The objective was to honour all of my previous commitments without delaying my move to my new position.

Finally, the last stage involved organising my working time. In agreement with my old and new managers, I divided my working hours in two in order to benefit from the presence of my predecessor for the transfer of skills.