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07/13/2011 / HUNGARY

Gábor Tóth: "Communications is essential both externally and internally"

Gábor Tóth, CFA, Relationship Manager in Hungary, shares its experience and its vision of Crédit Agricole CIB.

What have been your professional experiences prior to your current position?

I started my professional career with an internship at Deloitte in Budapest. After graduating at Budapest University of Economic Sciences, I spent three years at Commerzbank (Budapest). I first played an organising role in the creation of a new business line before working as a Relationship Manager.
In 2007, I joined Crédit Agricole CIB in Budapest as a Relationship Manager. In pursuit of my professional development, I decided to complete the CFA® course besides daily work and I became a charterholder in 2010.
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Can you describe your main responsibilities?

As a Relationship Manager in the Corporate Banking department, I am responsible for all-round servicing of corporate customers:
  • taking care of the relationship,
  • initiating and executing new transactions,
  • managing the credit processes,
  • ensuring the involvement of all relevant product lines of the Bank (capital markets, cash management, export and trade finance, etc.).

My clients and prospective clients are mostly among the leading Hungarian corporates, either subsidiaries or branches of large multinational groups or local state- / municipality-owned companies.
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What skills are required for your position?

I think the key words are communications and interpersonal skills, professional knowledge and time management.
Communications is essential both externally and internally in this position. As a Relationship Manager, you represent the Bank to the client. You need to efficiently cooperate with all the various parts of the Bank: analysts, risk, capital markets, legal and back-office colleagues as well as the management, senior bankers or product specialists around the world.
Proficiency in what you do is also a key element of success. It provides you comfort in dealing with customers and also credibility in their view. Understanding markets, the Bank’s products and the drivers of the customer’s business can help you better identify business opportunities and successfully transform them into transactions.
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What is your sample work schedule?

It is quite variable, which is one of the nicest things in this job. I spend much time visiting customers and prospective clients (3-4 times a week on average). Preparation for and follow-up of meetings are of great importance too. I conduct regular discussions with the international coverage teams and all local departments of the Bank, in order to proceed with ongoing transactions properly. More complex deals, such as public tenders or bond issuances, usually require intense involvement of the relationship managers. Other daily tasks include answering clients' requests and filtering information about market developments and potential future transactions.
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Can you briefly describe your vision of Crédit Agricole CIB?

Crédit Agricole CIB is a global banking player equally relying on its traditions and progressiveness in servicing customers. Strong client focus, professional expertise, the ability to provide tailor-made and innovative solutions and solid ownership background make it one of the greatest players in corporate and investment banking.
Propensity to identify areas for improvement is also a key value of the Bank in its future successes.
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